Inclusion policy

Mission statement

Abacus Childcare Settings is committed to providing a fully inclusive setting for all. Our aims are to provide a safe and secure environment which encourages all children to develop to their full potential, whilst recognising and reflecting the needs of children, parents/carers, staff and visitors to the setting. These could include special educational needs, disability, medical, racial, religious and/or cultural needs. We also welcome families with English as an additional language. We are opposed to any forms of discriminatory practice or attitude on the grounds of colour, race, ethnic and national origin, marital status, sex, domestic circumstances, disability, sexual orientation, class and religious, ethnic or political beliefs. We welcome any child, parent/carer, staff or visitor as far as our physical setting allows.

What is inclusion?

Inclusion involves the following points:

  • Valuing all children, parents/carer’s, staff and visitors equally
  • Insuring all children have the opportunity to participate fully in our curriculum
  • Matching the curriculum and the way it is delivered to meet the needs of each of the children in our care, realising that not all children learn in the same way
  • Getting the right resources at the right time and in the right way to promote every child’s development
  • Encouraging the participation of all parents/carers in our setting
  • Working together with all children, their families/carer’s and other professionals
  • Reviewing the policies and practices of the setting so that we meet the diverse needs of the children, parents/carers, staff and visitors and being open and adaptable to change as and when needed
  • Inclusion for all is an attainable goal

Setting descriptions

Lullaby's at Little Village is permanently based in a church hall type building in Selhurst. All rooms, entrances and exits are on ground level with suitable disabled access. There are three main care rooms, a kitchen, children’s bathroom/laundry room, children’s toilet, adult’s toilet and office. The outside area can be accessed via a small ramp and the garden is all on one level.

Little Engines is based in a church hall style building in South Norwood.

We are currently based on one floor for the children and two floors for staff access and storage. The front entrance has two steps but the back exit is slightly higher than ground level, which could be adapted for disabled access. All children’s rooms are on one level once inside. There is one main care room with a sleep room leading off of it, a dining area and reception area. The adult bathroom is based upstairs. There is no outside area, but the local park is a five-minute walk away, is regularly used and has good access for all.

Our admission policy

We allocate places on a first come first served basis. This means that places available are offered to those that request them first. If places are requested for sessions that are not currently available a waiting list will be started, the parent/carer will be informed of expected availability and kept updated of any changes.

With regard to all our policies and in discussion with the parent/carer we will identify the individual needs of the child, their family and our suitability to meet these. If for any reason this setting is considered unsuitable we will look into ways to make changes or consider the suitability of one of the other settings in the Abacus Childcare Providers group.

Our Special Educational needs policy

We believe in the principles of Equal Opportunities and therefore welcomes children regardless of ability. Our aim is to provide a stimulating atmosphere and appropriate learning opportunities for all children.

We also aim to have regard to the Dfes Code of Practice on the identification and assessment of children with Special Educational Needs.

Children with special needs, like all other children, will be admitted into the group after consultation between parents/carer’s and the childcare manager. If other childcare professionals are already involved with the family, meeting notes and any relevant information will be used, to ensure consistency of care, and so that we have appropriate expectations of each individual child.

The group recognizes the wide range of children and families with Special Needs in their community. We are committed to the inclusion of children and parents within our nursery and will seek resources and advice to make the relationships successful.

Our Equal opportunities policy

Abacus Childcare Providers is committed to equal opportunities as a provider of a service for the local community. Our aim is to provide a safe and secure environment, which encourages children to develop to their full potential, whilst recognising and reflecting the children’s racial, religious and cultural needs. We are opposed to any forms of discriminatory practice or attitude on the grounds of colour, race, ethnic and national origin, marital status, sex, domestic circumstances, disability, sexual orientation, class and religious, ethnic or political beliefs. We welcome any child with special or specific needs.


A non- discrimination policy is followed. The suitability of the applicant is judged by their manner, interaction (with children and staff), and their experience and ability to undertake the position.

The nursery manager carries out interviews with the assistant manager or other permanent member of staff.

Partnership with parents

Abacus Childcare Providers is committed to working with parents/carer’s to provide a positive environment for all children.

We believe that the relationship between the setting and the parents/carer’s is crucial to the well being, development and progress of every child.

We welcome parents to the setting and there is a two-way flow of information to ensure consistency of care.

Aims and objectives

The aims and objectives of the Nursery include:

  • To provide all the children with a secure, caring and stimulating environment in which they are able to express themselves freely
  • To enable the children to develop a positive self-image
  • To work closely with parents and other agencies so the needs of the children are always being met

To promote equality amongst the children by:

  1. Providing a non-sexist environment in which children are able to access all toys, books, and games
  2. Providing children with positive images and resources that reflect the diversity of our community, for example, posters, toys, food, clothing and celebrating festivals
  • To provide quality care, and education for all children in our setting
  • To work towards exceeding the requirement set down by the National Standards
  • To provide places for children with special needs and staff who are trained to give the child and parent/main carer support
  • To have an open-door policy for parents

The purpose of this policy is:

  • To ensure everyone involved with the setting is aware of what inclusion means, and are all working together to implement it for the benefit of all children, parents/carer’s staff and visitors
  • To meet the individual needs of all those using our setting, with awareness to physical, cultural, economic and other needs
  • To look at our practices to improve, develop and raise quality and standards
  • To recognise the right of the children
  • To encourage parents/carers and the local community to use the provision
  • To increase awareness
  • To challenge prejudice, discrimination and stereotyping

Ways we implement our inclusion policy:

  • All staff and management promote inclusion, this is supported by staffing levels, resources and our commitment to training
  • All staff routinely attend training sessions, including, among others, Special Educational needs, Equal opportunities and inclusion
  • Information about our setting can be accessed via, advertising such as children’s information service, Croydon early years and yellow pages, through Ofsted and their website, word of mouth from the local community, our brochures are available on request, via e-mail, written, telephone, personal enquiries and our website
  • We have regard for the Early Years Foundation Stage, the special educational needs revised code of practice and the special educational needs and disability act
  • We plan for individual children by: observing, assessing and recording each child’s development and using this information to provide appropriate activities to maximise their learning potential
  • We alter and adapt activities in such a way that all children can join in, for example: arranging the train set on the table and not the floor so that a child using a wheel chair can easily access it. Also taking sand from a sand table and placing it in a tray on the floor for a child who can lay or sit but not stand
  • Using the Early Years Foundation Stage, we observe the children on a regular basis whilst they participate in the daily curriculum. We record using individual observation forms and use these to assess the development of the individual child and plan for their next learning objectives
  • The effectiveness of our teaching and learning is regularly reviewed, monitored and evaluated for it’s effectiveness through regular staff meetings, parent meetings, supervisions, appraisals and training
  • We link effectively with others, such as outside agencies, to exchange information by meeting with them, e-mailing, telephoning and writing
  • The arrangements we have in place for working closely with parents/carer’s include an open door policy – that is verbal communication with parents on a frequent basis, daily information sheets, regular parents evenings, monthly newsletters, telephone, e-mail and written communication as and when needed


If you have a complaint about the service that the Nursery is providing, please discuss it with the staff. If you are still not satisfied you can speak to the childcare manager who will attempt to resolve the situation. The issue/s raised will be discussed with the member of staff or staff to prevent the incident reoccurring.

The childcare manager will contact you in writing with the outcome of the investigation, where appropriate.

If you still feel that we have not satisfactorily dealt with the complaint or if you feel unable to approach us. Then you should contact Ofsted on 0300 123 1231. A member of their team will help you and us to resolve the complaint.

If you prefer, you can contact your Councillor, MP, or local Ombudsman, on 0207 222 5622.


This policy is an interactive, working document and as such will be subject to annual review by staff and management.